Can I use a screenshot of my ticket to enter an event?
Mobile tickets are downloaded directly to your phone. No need to print or search through your emails - find them in your Ticketmaster account and on the app.
I'm worried about my phone service when trying to access my ticket, what do I do?
Your ticket has you covered. Once you view it in the Ticketmaster App, your ticket is automatically saved so it's always ready to be scanned, even in offline mode.
What if my phone breaks, dies or is lost/stolen before I arrive?
If you lose your phone, have a cracked screen, or run out of battery - don't worry. Simply visit the box office at the venue upon arrival. Have your ID and order number ready and you'll be issued a physical ticket.