When you are shopping for tickets, you are "holding" real inventory. No one else can purchase those tickets unless you release them. Due to high demand, we've implemented a time limit during the checkout process. Each checkout page is assigned a different time limit based on the type of information we need from you. If you exceed the posted time on the page, the tickets you are holding are released for others to purchase. You have about 5 minutes in total to complete your purchase. This gives as many people as possible a chance to purchase tickets.
TIP: To speed through the checkout process, register your billing information with Ticketmaster prior to purchasing tickets. You can do this by setting up a personal account on our site, by clicking on "My Account," located at the very top, right-hand corner of the home page.