Cancellation rights

If your cover does not meet your requirements, please notify us within 7 days of receiving your confirmation email for a refund of your premium. If during this 7 day period you attended the event, made a claim or intend to make a claim then we can recover all costs that you have used for those services. You can contact Missed Event Insurance by emailing missedeventinsurance@nextcarehealth.com or calling UAE: +971 420 95410 or writing to Missed Event Insurance, Arab Gulf Health Services – NEXtCARE, Eiffel Building 2, Umm Al Sheif Rd, Jumeirah ,PO80864 Dubai UAE.

Please note that your cancellation rights are no longer valid after this initial 7-day period. Data protection Information about your policy may be shared between Ticketmaster, us and the insurer for underwriting and administration purposes.

You should understand that the sensitive health and other information you provide will be used by us, our representatives, the insurer, other insurers and industry governing bodies and regulators to process your insurance, handle claims and prevent fraud. This may involve transferring information to other countries (some of which may have limited or no data protection laws). We have taken steps to ensure your information is held securely.

Your information may be used by us, the insurer and members of the Allianz Global Assistance Group and shared with Ticketmaster for marketing and research purposes or to inform you from time to time about new products or services. If you do not want to receive marketing information please write to us at Customer Services, Arab Gulf Health Services – NEXtCARE, Eiffel Building 2, Umm Al Sheif Rd, Jumeirah ,PO80864 Dubai UAE. You have the right to access your personal records.